• Counselling for employees with workplace difficulties
• Counselling for staff with personal problems which are interfering with work performance
• Confidential service to all employees with appointment guaranteed within 24 hours
• Critical Incident Stress Debriefing individual and/or group sessions
• Stress and Anger Management Programs
• Conflict Resolution Skills Training Programs
• Time Management Skills Programs
• Prevention of workers compensation claims
• Staff training packages which develop skills necessary for effective work performance
• Training packages individually designed to meet organizational needs.

Management

• Non-identifying feedback to managers to assist with policy development and management practices
• Support to managers in relation to managing difficult or emotional employee situations
• Assistance with employee behaviour management and conflict resolution skills
• Training Packages for Problem Solving, Conflict Resolution, Assertiveness Skills, Stress Management, Anger Management, Increasing and Facilitating Work Performance, and Optimizing Success
• Workplace mediation between staff members
• Workplace mediation between managers and staff

Consultancy

• Consultancy to supervisors and managers in relation to policy development
• Consultancy services for management of gambling, drug and alcohol issues
• Consultancy services for management of workplace harassment and bullying
• Performance management systems implementation
• Recruitment services with employee personality profiles for various job roles